Job Description
The successful candidate will work as support to the Residential Sales Team taking on BAU admin tasks to ensure our sales are processed in an efficient and timely manner.
You will be the first point of contact for our third-party sales agencies to help resolve any issues they might be having with systems, processes, stock levels etc.
Responsibilities
Day-to-day, here’s what your new role would look like:
Being the first point of contact for support from third party agencies while managing support inboxes and other day-to-day admin requirements.
Compiling analysis of the Customer Registration Surveys and aiding in implementing operational process improvements.
Attending weekly and monthly third party operational and compliance meetings, monthly CRM and calibration sessions.
Keeping and distributing notes from all sales meetings.
Liaising with third party agencies in relation to management of Energia collateral and other stock.
Working with the Marketing team in relation to orders of stock and completing stock takes quarterly.
Liaising with third parties and internal IT departments in relation to the maintenance of sales devices while being the first point of contact for any device related issues.
Monitoring on boarding of new agents in relation to compliance paperwork and issuing ID cards.
About you
These are required to be shortlisted for interview:
1- 2 years’ experience in a similar role.
Functional understanding of Excel, Word and Outlook.
Ability to update and maintain sales databases accurately.
Strong interpersonal skills.
Ability to work to your own initiative.
These help decide between those who meet all the above criteria:
Previous experience dealing with agencies or third-party sales teams.
Experience working with CRM systems.
Order and stock management experience.
Job location
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