Sales Consultant-ID: 109401 -Dubai

Full time @Al Futtaim posted 10 months ago

Job Description

The purpose of the role is to achieve sales targets with retained gross margins on units (new & TPO) and maximize the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on CSV & NPS throughout the customer journey.

About the role:

  • Achieve monthly unit sale targets by taking the customer on a structured “one offer” journey
  • Maximize retained gross margins on unit sales to maintain branch profitability
  • Achieve monthly F&I product sales targets
  • Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing revenue and NPS/CSV opportunities
  • Achieve the set Trade-ins and Dealer Installed Options (DIO) Accessories sales targets
  • Manage leads to increase sales revenue (Tel/Web/Walk-in enquiries conversion to be at 25%).
  • Ensure capture of customer data in Fast track (test drive, Emirates ID, email address, etc) to enable efficiency and accuracy in the FT Dashboard for adequate referencing and follow up.
  • Achieve personal and professional growth by attending and actively engaging in
    • Daily, weekly and monthly sales meetings;
    • Mandatory and recommended trainings to stay up-to-date with systems and product knowledge
    • Staying up-to-date with current brand campaigns and competitor campaign activities
    • Enhancing financial knowledge on available customer buying options
  • The role acts to meet Branch Sales and F&I targets while simultaneously ensuring that each customer is provided a one-stop offer in the sales process.
  • The role holder Interacts directly with:
    • Branch Manager
    • Branch Sales Executives
    • Branch Support Staff
    • People working within the automotive Retail & SME industry often have to work extended hours most evenings and weekends to achieve their targets

About you:

  • Minimum of Bachelor’s degree
  • Written and spoken English is a must; Arabic is preferable
  • 2 years sales experience
  • Automotive background desirable
  • Job Related Skills and Competencies:
    • Up selling skills and ability to create value from new products
    • Exceptional written and spoken communication skills
    • Strong negotiation skills, with evident ability to influence customer choices

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