Operations Specialist

Full time @Talabat posted 1 year ago

Job Description

We’re looking for a People Operations Specialist to join the team!

What’s On Your Plate?


  • Maintain onboarding tracker for stores and for Office team, and manage pre onboarding requirements for team members like laptop ordering, email set up , Bank set up etc
  • Processes required documents for visa applications, Insurance, and onboarding on HRIS systems
  • Help New joiners connect with help desk for complete IT set up
  • Works directly with our reservation team to assist out-of-state employees with relocation.
  • Coordinate flight, car and hotel arrangements for new joiner
  • Assist in preparation of Welcome kits and onboarding induction days
  • Support in conducting orientation process and sending calendar requests for line Line managers
  • Ensure to update and maintain the group emails data
  • Administer Talabat credits and other welfare plans, including enrollment, changes and terminations
  • Prepare announcements for new joiner on the Workplace platform

Record Maintenance

  • Maintaining current HR files and databases
  • Updating and maintaining employee benefits, employment status, and similar records
  • Maintaining records related to grievances, performance reviews, and disciplinary actions
  • Performing file audits to ensure that all required employee documentation is collected and maintained
  • Completing termination paperwork and assisting with exist interviews
  • Maintain and update the record of leave balance


  • Assist coordination with supervisors with OT calculation
  • Prepare the Monthly Reports for Finance team

Performance Review

  • Sending out probation review reminders and maintain the probation review tracker
  • Assists with the preparation of the performance review process.
  • Assist in preparation of documents for the disciplinary procedures, any employee requests

Employee engagement

  • Help facilitate vendor information for any employee engagement activities
  • Manage the employee engagement calendar


  • Assists with processing of terminations and separation by managing the clerical requirement for offboarding process


  • Respond to employees’ queries and resolve issues in a timely and professional manner.
  • Assist in coordinating with supervisors and stake holder as and when required
  • Support in preparing internal communications for the region
  • Assist with all internal and external HR related inquiries or requests.
  • Produce and submit reports on general HR activity.
  • Support other assigned functions.
  • Keep up-to-date with the latest HR trends and best practice.

Management Knowledge, Skills And Abilities

  • Knowledge of local employment laws
  • Excellent interpersonal and communications skills, with the ability to influence internal and external business partners in all levels of the organization.
  • Ability to work on several projects simultaneously.
  • Ability to work independently and make decisions with limited direction and under tight
  • Exceptional planning, follow-up, and organising skills.

What Did We Order?

  • University degree, preferably with an HR focus. CIPD or SHRM will be a clear advantage.
  • Minimum 2 years of HR experience at a generalist level.
  • Agile, Innovative, Detail-oriented and Result-focused
  • Strong personal and work ethics.
  • Advanced MS Office skills including Word, Excel and PowerPoint.
  • Ability to read, write and speak English fluently.


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