IT Director

Full time @Addify posted 2 years ago

Job Description

Key Duties And Responsibilities

  • Analyzes information and evaluates results to choose the best solution and solve problems.
  • Inspects and ensures the maintenance of the IT equipment or the IT environment.
  • Ensures that computer and network operations are monitored at the property.
  • Ensure backup/recovery functions are performed on a scheduled basis.
  • Manages IT activities to ensure the property infrastructure and applications systems are functional at all times.
  • Follows brand standards for system make, model, and configuration as well as processes.
  • Maintain inventories of hardware, software, software licenses, vendors, and support & maintenance contracts.
  • Maintains user access to systems, including validating approvals of access requests/changes/removals, and timely action to avoid impact on business or risk. These systems include (but are not limited to):
    • PMS / POS / S&C
    • Finance systems
    • File system
    • SPA / Golf / Retail
    • PBX
    • CCTV
  • Provides or manages IT-related training.
  • Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Enforces IT policies and standards protecting company hardware, software, confidential data, and other resources at the property, including maintaining GPDR and PCI compliance.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Performs an assessment of needs, ensuring compliance with brand-specific standards, operational budget, and capital requirements.
  • Undertakes, as required, cost-benefit analysis of all IT-related expenses and identifies opportunities for cost savings.
  • Determines priorities, schedules, plans, and necessary resources to ensure completion of any property projects on schedule, on budget, and according to specification.
  • Ensures problems are correctly reported, routed, tracked, and solved, with the system user being always informed of the situation.
  • Ensures regular ongoing communication in all areas of responsibility to executives, peers, subordinates, owner representatives, partners, and Global Office IT on relevant information in a timely manner.
  • Keeps up-to-date technically and applies new knowledge to your job, in line with company direction.
  • Demonstrates knowledge of job-relevant issues, products, systems, and processes.
  • Provides technical expertise and support to colleagues and guests.
  • Works with Purchasing Manager to ensure all IT-related purchase requests are in line with Company policy and the required quotations are obtained.
  • Works with the Global IT Office on company roll-outs, implementation of new systems, and IT service & security requirements.
  • Maintains a rolling 5-year CAPEX plan to ensure new projects, as well as replacement, is done in an organized and well-communicated manner.
  • Assists with any other duties as required by the management team

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