Post New Job

Account Manager

Full time @Addify posted 5 months ago

Job Description

Primary responsibilities:

· High engagement with Clients, being responsive and consistently keeping the client informed about any updates/progress of works.

· Building strong relationships, providing outstanding customer service and support

· Analyze data to learn more about client needs and meet their expectations.

· Develop an understanding of clients, including the organizational structure and team functions to ensure the right teams are using the solution

· Identifying new opportunities, building and developing accounts

· Supporting customers through our helpdesk/ticket system

· Assist and Cooperate with a wider team

· Organize and schedule regular meetings and be able to track/monitor support and progress

· Taking feedback and working with the wider team to further develop solutions and support

· Become an expect with our SaaS model and have an extensive, accurate product knowledge

· Share insights and activities of competitors and market

Basic Requirements:

· Exceptional communication, networking, and presentation skills

· Strong customer service and ability to work within a team

· Self-motivated and determined

· Business, Computing/Software, Data Analytics, or Engineering related bachelor

· Confident with building new client relationships and maintaining existing ones

· Commercial and market awareness, ideally within the GCC

· Sales, negotiation, and persuasive skills

· Ability to communicate and work effectively with a wider team

· Excellent written and verbal communication skills in English, an additional language being a plus

· Ability to quickly adapt quickly to new products/services and keep up with a constantly developing and innovative solution

Preferred Qualifications:

· Strong analytical ability and knowledge of Microsoft Excel

· 3+ years in business development or account management role

· Previous experience within either SaaS or retail services would be preferred

· Experience working/consulting on projects involving hardware and software or SaaS/Cloud Hosted solution

· International stakeholder management

Benefits:

· Support if relocating

· Career Development, Training, and support

· Health insurance and one return flight home per year

· 24 days holiday per year

· A competitive salary, bonus with an annual compensation review

Related Jobs

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 5Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume
  • Upload Cover Letter

    To upload file size is (Max 1Mb) and allowed file types are (.doc, .docx, .pdf)

  • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.